AI inbox triage
The inbox
that sorts itself.
An AI triage agent reads every incoming message, categorizes it and escalates only the cases that are truly urgent.
80 unread emails in the morning. Two real emergencies, twenty routine requests, the rest newsletters and CCs. And no easy way to tell which is which.
McKinsey Harnessing Automation (2024) estimates knowledge workers spend 28% of their time on email, half of which goes to triage and sorting, not answering. A precise triage layer cuts that overhead by up to 70%: urgent / routine / FYI / spam get separated automatically, and only the urgent column lands in your focus.
Rinqo Triage reads every email (via IMAP) and every chat case. It classifies by your rules (urgent, complaint, order, routine, newsletter), answers routine itself and escalates urgent cases with clear subject tagging or Slack/Teams notification to your team.
Set up triage agentWhy Rinqo?
70% less email overhead
Only relevant messages land in front of you.
Clear escalation paths
Urgent → Slack/Teams, complaint → ticket, routine → auto-reply.
Learns from your behaviour
Which messages you prioritize, which you ignore, adaptive categorization.
GDPR-compliant
Your inbox stays on your IMAP server; Rinqo only reads metadata + text.