What does the status quo cost you?
The AI calculator for DACH SMBs.
An additional office worker costs €2,500-€3,500 per month. An external phone service €1,500-€2,500. An AI employee from €99. But how much do missed calls really cost you today? And how much do you save with Rinqo? Most SMBs never run the numbers, and underestimate both loss and savings by factor 5-10.
If you as a business owner are considering whether AI employees pay off, three numbers are decisive: first, what does a real position really cost (salary + social charges + sick leave + vacation + workplace costs, typically factor 1.3-1.5 on gross salary). Second, what do missed calls cost you today (call volume × miss rate × average deal value). Third, what would Rinqo cost (€99-€799 flat-rate by volume). The AI calculator below shows the second number live, slide three controls (calls per week, miss rate, deal value) and see immediately what the status quo costs you monthly and yearly. The comparison with Rinqo tariffs (€99 / €349 / €799 net) makes the factor 25-50 visible.
Slide the controls in the calculator below. Default values are industry averages for DACH SMBs. You see immediately what missed calls cost you, per month and per year. Comparison logic: Rinqo Starter €99/mo typically covers 500 call minutes. If your loss is just 5 calls per month, you've already broken even with Rinqo in the first week.
Run the numbers yourselfWarum Rinqo?
Live calculation without email gate
Three sliders, instant computation. No lead form, no email gate. Honest numbers you verify yourself.
Industry presets
Default values are DACH SMB averages. You can adapt them to your industry and volume, the calculator shows the new numbers immediately.
Transparent sources
Every assumption (miss rate, deal value) is linked, you see where the values come from and can adapt them to your setup.
Comparison Rinqo vs. office worker vs. call center
Concrete numbers instead of marketing promises. Office worker €3,000 gross/mo, call center €1,500-€2,500/mo, Rinqo from €99 net/mo, all three in one table.
ROI typically in 4 weeks
At moderate call volume Rinqo Starter amortizes in the first 4 weeks. The calculator shows you when you're in the green.
No hidden costs
Rinqo pricing is flat-rate plus optional phone numbers. No implementation fees, no custom setup costs, only what's in the calculator.
Vorher. Nachher.
Excel sheet, an hour of self-calculating, easy to make wrong assumptions (forget social charges, ignore sick leave, underestimate miss rate). Result: gut-feeling decision instead of data-driven decision.
Rinqo AI calculator: three sliders, live calculation, industry presets, transparent sources. You have your number in 30 seconds, and can show it to your tax advisor or co-shareholder.
Run the numbers. Black on white.
Move the sliders. Starting values are typical industry averages, you see immediately what it costs you monthly and yearly.
Rinqo picks up every call. At night, on weekends, always.
What does a real position really cost you?
The most common miscalculation among SMBs: 'Gross salary is my personnel cost.' Wrong, typically 30-50 percent comes on top of gross salary. Specifically: at €2,500 gross salary per month, you pay as employer additionally about €500 employer contribution to social insurance (pension, health, care, unemployment), plus about €50-100 occupational accident insurance, plus vacation and Christmas pay (averaging €300-400/month proportionally), plus sick leave (averaging 18-22 days/year per Federal Statistical Office 2024, about 8 percent of annual working time), plus workplace costs (office, IT, software licenses, typically €200-400 per employee per month). Effective full costs of a €2,500 gross position: €3,700-€4,500 per month, that's factor 1.5 on gross salary. Whoever calculates an office worker at €3,000 gross is looking at €4,500-€5,000 full costs. That's the comparison value for AI employees like Rinqo (Starter €99, Pro €349, Business €799 net/mo).
What does the status quo cost you? (interactive below)
The calculator below works with three variables: calls per week, miss rate in percent, average deal value per call. Default values are industry averages for DACH SMBs in the service sector (medical practices, trades, law firms, property management): 100 calls per week, 25 percent miss rate, €250 average deal value. Result: about 11 missed calls per week, that's about 47 per month, that's €11,700 lost revenue per month or €140,000 per year. When you set other values on the sliders (e.g. 50 calls per week, 15 percent miss, €150 deal value), you immediately get the new calculation, the calculator updates without submit button. Sources for default values: Bitkom survey 2024, ZDH economic report 2024, KBV health data 2024, all linked under the calculator.
What does Rinqo really cost you? (Pricing model)
Rinqo pricing is flat-rate with credits, not per-call pricing like classic call centers. Four tiers: Starter €99 net/mo (500 credits, ~500 phone minutes or ~2,500 chat messages), Pro €349 net/mo (2,000 credits), Business €799 net/mo (6,000 credits), Enterprise from €1,499 net/mo (custom credits). Plus: prepaid variant from €20 (pay-as-you-go for low volume). Phone numbers cost €5/number/month plus €9 one-time setup. No implementation fee, no custom setup surcharge, no minimum contract term (cancellable monthly). For a typical DACH SMB with 200 calls per month at 90 seconds, Starter is sufficient, that's €99 net/mo. In comparison: an additional office worker €4,500 full costs/mo, an external phone service €1,500-€2,500 per-call pricing/mo. Rinqo factor versus office worker: 45×. Versus call center: 15-25×.
How the calculator calculates, the formula
The calculator is deliberately simple because more complex models don't deliver better estimates. Formula: missed calls per week = calls per week × miss rate in percent / 100. Missed calls per month = missed calls per week × 4.3 (weeks per month). Lost revenue per month = missed calls per month × average deal value. Lost revenue per year = monthly loss × 12. What the formula deliberately does NOT include: conversion rate (not every call ends in an order, typically 30-70 percent depending on industry), seasonal fluctuations, customer retention effects (missed call = potentially lost existing customer, lifetime value higher than single order). The formula is therefore conservative, real loss is usually higher than the calculator shows. For more precision: multiply the result with your conversion rate for the lower bound. For the initial 'is AI employee worth it' decision, the simple formula is enough.
When a real position remains the better choice
Honest: not every SMB need is covered by an AI employee. A real position remains the better choice in four constellations. First, high-priced sales conversations with complex consulting, whoever sells a €50,000 product needs human seller skill, not AI standard answers. Second, emotionally sensitive industries, funeral consulting, psychotherapy first conversations, lawyer first consulting in crisis situations are human domain. Third, highly complex complaint processing, when standard workflow fails and individual solutions are needed, an experienced employee is more valuable than any AI agent. Fourth, high-frequency personal relationship building, premium customer care where the employee knows by first name and acts individually. Rinqo's sweet spot is the routine task (reception, triage, standard inquiries, appointment booking), which makes up 60-85 percent of DACH SMB service load. The remaining 15-40 percent is and remains human task.
Frequently Asked Questions
Sources
- Federal Statistical Office 2024, Labor costs and sick leave
- Bitkom, AI in German companies 2024
- ZDH economic report trades 2024
- BPtK, survey on reachability of psychotherapy practices 2024
- Deutsche Rentenversicherung, Employer social insurance contributions 2024
Last updated: 2026-05-08
Founder & CEO, Rinqo
Sven builds Rinqo from a simple observation: most AI tools are designed in San Francisco and sold in Berlin. The workshop in the Black Forest, the veterinary practice in Salzburg, the family hotel in Tyrol get software that doesn't speak their language. Rinqo flips that. On European servers, set up in ten minutes, in twenty languages. With templates built by the industries themselves.
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