About us
One founder. One platform. Two decisions.
A company's knowledge sits in people's heads. It goes missing the moment someone is in a meeting, on holiday or leaves for good. rinqo grew out of that observation.
Why rinqo exists.
rinqo comes out of two observations from practice, and the two decisions that followed. The first: whoever brings AI into a company rarely fails on the model. They fail on the knowledge. Prices, procedures, edge cases, the tone with customers sit in heads, in old emails, in scattered folders. Gathering that knowledge in the first place is the real effort behind any AI rollout. And when experienced staff go, it goes with them.
The first decision follows from that: the company memory sits at the centre, a place where this knowledge comes together and stays available. The AI agents work from it, and your team works from it. Knowledge bases go stale because keeping them current is extra work. With rinqo the upkeep comes out of the work itself: when an agent is missing an answer during a customer call, the question goes to the person responsible. Their answer is then available to everyone, to the agents as much as to the people. On the next call the agent knows it, and whoever on the team has the same question finds it in the same place.
The second observation: bringing in AI is usually thought of as too big. Whole systems that turn everything upside down, projects running twelve months. From that follows the second decision: rinqo goes process by process, at your own pace. You pick one routine that costs you time: missed calls, the full inbox, applications left unanswered. An agent takes it on, working from the company memory, without anything around it being rebuilt. The next one comes when you are ready.
Into other tools you upload files. rinqo is trained in, the way new colleagues are. And because the sheer number of AI options overwhelms more than it helps, the surface stays narrow: agents that take on one task, a memory that grows along, no jargon. Developed in Germany, processed in the EU, no US providers.
That is why our agents are animals and not robots. An animal takes a task off your hands, but it does not become you. The AI agents are meant the same way: they keep your people's backs free, they do not take their place. They take on what repeats constantly. So your team has time for the work that really needs a person.
Who we are
The company memorythat works.
Your AI agents work from it: on the phone, in the inbox, in chat, in marketing and in further roles.
At the core of rinqo sits the company memory: the place where your firm's knowledge comes together and stays available, instead of living in individual heads.
Your AI agents work from it, outward as much as inside the team: on the phone, in the inbox, in chat, in marketing and in further roles. The Personal Agent answers questions from that same knowledge and names the source. And whatever is missing goes as a question to the person responsible, and from there back into the memory.
Developed in Germany, processed in the EU, no US providers.
The person behind it.
Sven Pflüger
Founder, rinqo
I build the platform myself, have the conversations, develop the features and fix the bugs. And I set things up: which routine pays off first is something we work out together, then we take on the implementation. That is deliberate. You have a direct line to the person who also delivers on every promise: no ticket maze, no question of who is responsible.
Founder of rinqo. Builds a company memory where an organisation's knowledge comes together and stays available, and the AI agents that work from it: on the phone, in the inbox, in chat, in marketing and in further roles. Writes here about bringing AI into companies, about data protection, and about what holds up in daily operation. Developed in Germany, processed in the EU, no US providers.
LinkedIn profileWhat we stand by.
GDPR isn't a feature
It is the foundation. Servers in Germany, AI processing in the EU, no US CDNs, no US tracking pixels. Not because someone prescribes it to us, but because a business that entrusts its customer data should not accept anything else.
Simple over bloated
If a grandmother does not understand the interface, the interface is wrong. We write every button so that it is clear what happens when you press it. No jargon, no hidden menus.
Sovereign in Europe
rinqo runs on European infrastructure, and the AI processing is contractually limited to the EU. Hosting and contracting parties are European, European law applies. And because it is European and approved, nobody on the team has to quietly fall back on US services any more.
Uncompromising quality
We build to a standard companies can rely on. Every line of code is tested, every function goes live when it is finished, not before. No beta excuses, no it works on our machine.
Where rinqo lives.
The servers stand at Hetzner in Germany (Falkenstein, Nuremberg), the data processing takes place in the EU, with European companies. Databases and the agents' routines over phone, chat and email sit on European soil under European law. No US hyperscaler, no US CDN. The AI models in use run with contractually assured EU data processing, without training on your data.
Questions?
If you want to talk to the person building rinqo, send an email. My email agent answers first, tell it you want me directly and it hands over.