Knows your company. Answers, drafts, cites sources.
A chat assistant for your whole team, with your company knowledge instead of internet knowledge. Switches between shared company knowledge and your personal knowledge, the entries you create yourself, and drafts emails and quotes for you on request.
What your agent does for you.
Answers questions from your company knowledge, contracts, prices, processes, documents
Personal entries you create stay personal
Summarises long documents and explains processes step by step
Drafts emails and quotes for you
Cites the source from the knowledge base with every answer
For everyone on the team, with a DPA, servers in Germany
The answer was already in the building. Nobody knew where.
Wednesday, 9:20 am, in the office
Colleague
What did we last charge the Lahr municipal works for the maintenance?
Agent
1,840 euros net, quote of 12 March, item 3. Eight per cent off, because it covered two properties.
Colleague
And does that discount still stand?
Agent
The rule in the price list applies from two properties onwards, with no end date. Mr Sailer last touched it in February.
Colleague
Draft me a quote for three properties.
Agent
The draft is in your results. Discount carried over, maintenance counted three times. I left the travel charge open, I can find nothing binding on it.
Example dialogue. The actual wording depends on your details and on the question asked.
Moments you know. It takes them off your plate.
It is bound to your approved company knowledge. What isn't in there, it is not meant to claim.
Everyday work
Internal questions often start with “Do you happen to know…”, and pull someone out of their work.
The question goes to the assistant. The answer comes with its source, so you can check it.
The boss answers the same twenty questions every day, because everything lives only in their head.
Documented once, answered a thousand times, even while you're on holiday.
Trainees don't dare ask the “stupid question” a third time, and make mistakes instead.
You can ask the assistant without hesitation. As often as you like.
At two in the morning the foreman isn't reachable, the shift improvises.
Instructions and troubleshooting procedures can be queried around the clock. The assistant has no working hours.
The work instructions only exist in German, part of the team only half understands them.
Knowledge maintained once, answered in the language of whoever asks.
When knowledge would walk out the door
New hires ask a hundred questions in their first weeks, of exactly the colleagues who have no time.
The new hire asks the assistant. Processes, templates and responsibilities are available from day one.
The colleague who has “just known how it works” for thirty years is retiring.
Their knowledge is captured in a structured way beforehand, and stays queryable once they're gone.
The clerk is off sick, the customer calls, nobody knows her case.
The stand-in asks the assistant for the documented process. And is able to work, not just present.
Nobody knows what the team doesn't know, until the expensive mistake happens.
Unanswered questions become a gap list: you see in black and white where knowledge is missing.
Questions that would otherwise land on the boss
The quote template exists three times over, and the current one is with whoever is off today.
The agent names the version that applies, with its source.
Holiday, sick leave, expenses: the same five questions every week, to the same person.
The agent answers them from your own rules, at any hour.
The fitter phones the office because the folder is back in the workshop.
He looks it up on site and gets the answer from the same knowledge.
When in doubt people guess, because the policy runs to forty pages.
The agent gives back the passage that applies and points to the document.
There is already a wiki. Out of date, hard to find, nobody trusts it.
The agent uses those same documents, except you ask instead of search.
Site A answers differently from site B, though it is the same company.
Everyone asks the same knowledge and gets the same answer.
How your agent works.
One input for everything: ask your company knowledge, draft texts, capture notes, with sources from your knowledge base.
app.rinqo.de
Preview
Notice under EU AI Act Article 50:All answers from this agent are AI-generated.How we use AI
Servers in Germany · no US corporations
Stored in Germany. Processed in the EU, without US providers.
For the personal agent that means: your notes and your documents sit on servers in Germany.
GDPR-compliant on EU servers
Many host in the EU and still send the data to US corporations like OpenAI. We don't. Calls, transcripts and knowledge data sit on servers in Germany, and the AI processing runs with European providers in the EU. A DPA under Art. 28 GDPR is in place.
Hosting in Germany, in data centres with ISO 27001 certification
AI processing runs with European providers in the EU, not with US corporations like OpenAI, Google or Amazon. No training on your data.
Speech recognition with EU processing and speech synthesis from a German provider, customers receive the named provider list in the dashboard.
Auto-deletion: 90 days by default, adjustable from 7 days
AI Act Art. 50: AI notice on by default
Since 2 August 2026, people must be told no later than first contact that they are talking or writing to an AI. With rinqo this notice is on by default in every channel.
Phone: the preset greeting says it is an AI; calls the agent places itself always open with it
Chat: notice always visible in the window. Email: notice below every reply from the agent
Generated images: AI label in the metadata, plus a visible label that is on by default
Penalty: up to €15M or 3 % global annual turnover, the lower amount for SMEs
Sources: GDPR Art. 28 + 32 · EU AI Act Regulation 2024/1689 · DSK guidance on artificial intelligence and data protection (German data protection conference, 2024). This overview does not constitute legal advice.
Frequently asked questions.
Company knowledge instead of internet knowledge: the Personal Agent accesses your documents, prices and processes, cites the source with every answer and stays in the EU. A ChatGPT subscription knows the internet, your agent knows your company.
Everything you put into the company memory: website, PDFs, contracts, price lists, process documentation, FAQ collections. The same knowledge base your phone, chat and email agents answer from, maintained once, current everywhere.
Yes. The Personal Agent is built for the whole team, from reception to management. Each person gets their own seat with their own login: what you discuss with it stays your personal knowledge. The shared company knowledge belongs to the team, you control access centrally, and as an admin you set the monthly credit limit per seat.
Draft emails and quotes, summarise long documents, translate and rephrase text, ready to use, right in the chat. Booking appointments and closing enquiries is what the channel agents do on the phone, in the chat window and in the inbox; your personal agent is your knowledge and writing partner for everyday work.
