Phone agentprimary
Take property inquiries 24/7, book viewings, take down prospective buyers' details (financing, equity), the decision stays with you. Integration with onOffice, FlowFact, propstack.
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ForReal estate agents
Every inquiry qualified.
On every channel.
AI agents pre-qualify, ask for credit data, and only put serious prospects on your calendar.
Get startedIn short
The rinqo AI agent for real estate agents answers listing inquiries around the clock by phone, chat and email, takes down prospects' details (search profile, financing status, timeline), books viewing appointments in your calendar (Google, Outlook or CalDAV) and passes every inquiry with these details to your team. Your team decides who fits. From the same stored company knowledge, rinqo answers enquiries from chat, the web form and the inbox and gives the team on the ground what it needs.
The situation
For the second quarter of 2025 the IVD measures 70 billion euros of property transactions in Germany, up 21 percent. The same stored knowledge carries every channel you switch on, and answers the questions your team would otherwise pass along.
70 bn euros
property transactions in Germany in the second quarter of 2025, up 21 percent
Source: Immobilienverband Deutschland 202510 to 12 euros
new-contract rent per square metre in existing housing
Source: Immobilienverband Deutschland 2025365,000 €
average price of a detached house in medium-sized towns
Source: Immobilienverband Deutschland 2025Where it pinches
- Pre-qualification calls take time for every lead.
- Credit questions (equity, income) are awkward, cost trust.
- Viewing appointments fall through because the prospect doesn't fit, the slot is lost.
- Rental inquiries with cover-letter PDFs require manual sorting and replies.
One knowledge base, every channel
Where rinqo works for Real estate agents
Email agent
Standardised property inquiries answered, with a link to the exposé and a suggested viewing time, as a draft or directly. Cuts backlog during peak days.
View agentChat agent
Answer property questions right on your website, suggest viewing slots, capture prospect details in a structured way.
View agentPersonal agent
Exposé copy, property facts and commission rules on demand, the team asks, it answers from company knowledge and drafts cover letters along the way.
View agentMarketing agent
Listing announcements, market updates and location posts as on-brand content for social media, plus designed graphics for announcements. For exposés, real property photos remain the basis. Visibility for new properties and for you as the local agent.
View agentHow rinqo solves this
Every channel, one lead filter
Inquiries come via portal email (Immoscout, Immowelt), phone and the contact form on the website. The agent is identical across every channel, with your qualifying criteria and your tone.
The same knowledge, wherever it is asked
Listings, the criteria you want to know, region, availability, all from your listings, your website or a one-page description. The agent asks structured questions to gather what your team needs for the decision. The same applies to every channel you switch on, and to your team looking it up instead of asking around.
It books only serious appointments
The details go by webhook to a system of your choice; we set up a direct connection to Onoffice, Flowfact or Propstack with you. If property and details match, the agent creates the appointment in the agent calendar and sends a confirmation. If an inquiry does not fit, it records it with a note and passes it to your team; nothing is declined automatically.
What the agent handles
- Listing inquiries with pre-qualification (creditworthiness, equity, region)
- Book viewing appointments in the agent calendar
- Take rental inquiries and pass them to your team in full
- Standard questions about the property (location, age, energy, commission)
- Viewing and callback appointments in your calendar
- Take calls from owners who want to sell
- International inquiries in multiple languages
- Look internal knowledge up on the spot instead of asking around
- Turn references and vacancies into on-brand posts
Our recommendation
The main benefit for agents is not call answering but lead filtering before the viewing slot. The phone agent asks about creditworthiness, equity and timeframe before a viewing slot is given. The knowledge behind it then carries the other channels and the questions asked internally.
GDPR in real estate
Agents process particularly sensitive data: income information, creditworthiness data, partial Schufa records. rinqo processes these exclusively for pre-qualification, hosts in Germany and deletes after a configurable period. Schufa records are not retrieved via AI agent but only at the manual follow-up call.
- EU hosting (servers in Germany), data processing entirely in the EU
- Connection to Onoffice, Flowfact, Propstack
- Credit data is only stored in the lead record, not in AI training
- Configurable retention on audio and transcripts (default 90 days)
- AI Act Art. 50: AI voice marker mandatory from 02 August 2026, built into the default greeting
Frequently asked questions
Founder, rinqo
Founder of rinqo. Builds a company memory where an organisation's knowledge comes together and stays available, and the AI agents that work from it: on the phone, in the inbox, in chat, in marketing and in further roles. Writes here about bringing AI into companies, about data protection, and about what holds up in daily operation. Developed in Germany, processed in the EU, no US providers.
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Channel deep-dive
Specifically the phone agent for Agent?
Call flows, integrations and forwarding rules, in one place.
Inquiries sorted, off your plate.
Try the agent with your listings and your calendar. The same knowledge answers chat, enquiries from web and inbox, and your team's questions.
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