Phone agentprimary
Take property inquiries 24/7, book viewings, qualify prospective buyers (financing, equity). Integration with onOffice, FlowFact, propstack via webhook.
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ForReal estate agents
Every inquiry qualified.
On every channel.
AI agents pre-qualify, ask for credit data, and only put serious prospects on your calendar.
Get startedIn short
The rinqo AI agent for real estate agents answers listing inquiries around the clock by phone, chat and email, qualifies prospects (creditworthiness, equity, timeline), books viewing appointments in your calendar (Google, Outlook or CalDAV) and reliably filters tire-kickers and matching tenants in advance. From the same stored company knowledge, rinqo answers enquiries from chat, the web form and the inbox and gives the team on the ground what it needs.
The situation
For the second quarter of 2025 the IVD measures 70 billion euros of property transactions in Germany, up 21 percent. The same stored knowledge carries every channel you switch on, and answers the questions your team would otherwise pass along.
70 bn euros
property transactions in Germany in the second quarter of 2025, up 21 percent
Source: Immobilienverband Deutschland 202510 to 12 euros
new-contract rent per square metre in existing housing
Source: Immobilienverband Deutschland 2025365,000 €
average price of a detached house in medium-sized towns
Source: Immobilienverband Deutschland 2025Where it pinches
- Pre-qualification calls take time for every lead.
- Credit questions (equity, income) are awkward, cost trust.
- Viewing appointments fall through because the prospect doesn't fit, the slot is lost.
- Rental inquiries with cover-letter PDFs require manual sorting and replies.
One knowledge base, every channel
Where rinqo works for Real estate agents
Email agent
Standardised property inquiries answered with exposé dispatch, address agreement, financing self-check. Cuts backlog during peak days.
Explore email solutionChat agent
Answer property questions right on your website, suggest viewing slots, capture prospect details in a structured way.
Explore chat solutionPersonal agent
Exposé copy, property facts and commission rules on demand, the team asks, it answers from company knowledge and drafts cover letters along the way.
Open personal agentMarketing agent
Listing announcements, market updates and location posts as on-brand content for social media, plus appealing images for your listings. Visibility for new properties and for you as the local agent.
View marketing agentHow rinqo solves this
Every channel, one lead filter
Inquiries come via portal email (Immoscout, Immowelt), phone and the contact form on the website. The agent is identical across every channel, with your qualifying criteria and your tone.
The same knowledge, wherever it is asked
Listings, minimum criteria (equity, income, tenant profile), region, availability, all from your agent software or a one-page configuration. The agent asks structured questions to gather what is needed for qualification. The same applies to every channel you switch on, and to your team looking it up instead of asking around.
It books only serious appointments
Onoffice, Flowfact, Propstack and other CRM systems via REST API or webhook. On successful qualification the agent creates the appointment in the agent calendar and sends confirmation to the prospect. Unqualified inquiries get a polite decline.
What the agent handles
- Listing inquiries with pre-qualification (creditworthiness, equity, region)
- Book viewing appointments in the agent calendar
- Check rental inquiries (income, profession, guarantor, willingness for credit check)
- Standard questions about the property (location, age, energy, commission)
- Follow-up appointments with notaries and valuation specialists
- Qualify acquisition calls (interested in selling? Time for a market analysis?)
- International inquiries in multiple languages
- Look internal knowledge up on the spot instead of asking around
- Turn references and vacancies into on-brand posts
Our recommendation
The main benefit for agents is not call answering but lead filtering before the viewing slot. The phone agent asks about creditworthiness, equity and timeframe before a viewing slot is given. The knowledge behind it then carries the other channels and the questions asked internally.
GDPR in real estate
Agents process particularly sensitive data: income information, creditworthiness data, partial Schufa records. rinqo processes these exclusively for pre-qualification, hosts in Germany and deletes after a configurable period. Schufa records are not retrieved via AI agent but only at the manual follow-up call.
- EU hosting (Hetzner Falkenstein/Nuremberg), data processing entirely in the EU
- Connection to Onoffice, Flowfact, Propstack on request
- Credit data is only stored in the lead record, not in AI training
- Configurable retention on audio and transcripts (default 90 days)
- AI Act Art. 50: AI voice marker mandatory from 02 August 2026, built-in
Frequently asked questions
Founder, rinqo
Founder of rinqo. Builds a company memory where an organisation's knowledge comes together and stays available, and the AI agents that work from it: on the phone, in the inbox, in chat, in marketing and in further roles. Writes here about bringing AI into companies, about data protection, and about what holds up in daily operation. Developed in Germany, processed in the EU, no US providers.
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Channel deep-dive
Specifically the phone agent for Agent?
Detailed call flows, software integrations, and emergency triage logic, in one place.
Phone agent for Real Estate AgentsPhone lead triage, off your plate.
Try the agent assistant with your qualifying criteria and your CRM. The same knowledge answers chat, enquiries from web and inbox, and your team's questions.
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