What happens if the agent doesn't know an answer?

It hands you over to a human, call you, email your team, propose a meeting time. New recurring questions get trained into the knowledge base once they appear three times.

Does the agent sound like a robot?

No. Rinqo uses natural-sounding speech synthesis and responds in under a second. The AI Act requires us to disclose the AI nature once, after that the conversation flows naturally.

What does a reception agent cost?

From €99 net per month (Starter plan, 500 credits = ~500 phone minutes). Prepaid from €20. Details: /pricing.

AI receptionist

The front desk

that never breaks.

An AI receptionist that picks up calls, answers on your website and books appointments straight into your calendar, without adding headcount.

Your team is on a call and the line keeps ringing. Three callers waiting, two hang up, one dials your competitor.

A 2024 Capterra study shows SMBs in Germany miss 20–30% of incoming calls. At the same time, 68% of customers (Salesforce State of the Connected Customer) expect a response within an hour, evenings, on the website, by email. A reception agent bridges that gap: it answers several lines in parallel, handles standard questions from your knowledge base and books appointments directly in your calendar.

Rinqo Reception takes over phone, website chat and email as the first point of contact. It speaks like your team, knows your opening hours, services and prices, and only escalates the genuine exceptions.

Set up reception agent