AI support agent
Support
that never tires.
An AI support agent that answers standard questions itself and only passes on to your team what really needs a human decision.
The same five questions every day, from fifty different people. Your support team spends time on routine instead of real cases.
A large share of support requests are standard repeats: shipping status, opening hours, pricing questions, simple how-tos. An AI support agent answers the routine instantly from your knowledge base and escalates only what truly needs your expertise.
rinqo Support handles chat, email and phone support. It pulls answers from your knowledge base, opens tickets, documents the case and writes it into your CRM. Complex cases are handed over with full context, no conversation reset.
Get startedWhy rinqo?
The agent answers routine questions itself
Shipping status, FAQ, opening hours, answered instantly.
Full context on escalation
Your team sees the whole conversation; no re-asking.
Integrated with your tools
Handoff to your CRM or helpdesk via webhook; Zendesk and HubSpot on request.
One plan for every channel
Cheaper than an additional support hire.
Where this role runs
Popular industries
SaaS
Feature, pricing and onboarding questions right in the product.
E-commerce
Shipping, returns, sizing help, in the shop.
E-commerce (email)
Shipping status, invoices, vouchers, automated.
Law firm
Sort client requests, communicate deadlines.
Medical practice
Support calls (prescriptions, results) before they block the line.