AI support agent
Support
that never tires.
An AI support agent that handles 80% of standard questions and only escalates what truly requires a human decision.
The same five questions every day, from fifty different people. Your support team spends time on routine instead of real cases.
Zendesk Customer Experience Trends 2024: 70% of all support requests are standard repetitions, shipping status, opening hours, pricing questions, simple how-tos. Expectations around response times are rising: 72% of customers expect an answer within 24 hours, 40% within an hour. An AI support agent answers the routine instantly from your knowledge base and escalates only what truly needs your expertise.
Rinqo Support handles chat, email and phone support. It pulls answers from your knowledge base, opens tickets, documents the case and writes it into your CRM. Complex cases are handed over with full context, no conversation reset.
Set up support agentWhy Rinqo?
80% of routine gone
Shipping status, FAQ, opening hours, answered instantly.
Full context on escalation
Your team sees the whole conversation; no re-asking.
Integrated with your tools
Zendesk, HubSpot, CRM, helpdesk of your choice.
From €99 net / month
Cheaper than an additional support hire.
Where this role runs
Popular industries
SaaS
Feature, pricing and onboarding questions right in the product.
E-commerce
Shipping, returns, sizing help, in the shop.
E-commerce (email)
Shipping status, invoices, vouchers, automated.
Law firm
Sort client requests, communicate deadlines.
Medical practice
Support calls (prescriptions, results) before they block the line.